Pros and Cons of Using a Realtor for New Construction

Home Builder October 15, 2025

Buying a new construction home is one of the most exciting moves you can make, but it also comes with decisions that can feel overwhelming. 

Beyond choosing a floor plan, design features, and a community, many buyers find themselves asking: Do I really need a realtor for new construction, or can I work directly with the builder?

It’s a fair question. 

On the one hand, some buyers wonder if bringing in a realtor adds real value to the process, or if it’s just an extra step with added costs. 

On the other hand, many people appreciate having someone familiar with contracts to guide them through such a significant investment. 

Balancing those perspectives can leave you feeling stuck and unsure whether to bring in additional support or handle the process directly with your builder. 

In this article, we’ll walk you through the pros and cons of using a realtor for new construction, so you can better understand what each path offers and make the choice that feels right for you.

Pros of Using a Realtor for New Construction

There are a few reasons why someone might choose to use a realtor during the new construction buying process. 

Buyer Representation

One of the main advantages of working with a realtor is having someone who represents your best interests. While the builder’s sales team is friendly and knowledgeable, their main role is to guide you through the builder’s process. A realtor, on the other hand, is there specifically to look out for you. They can help you review construction contracts, explain terms you might not be familiar with, and give you confidence in understanding every step of the transaction. 

Professional Insight

If you’re a first-time homebuyer or if you haven’t purchased a new build before, a realtor can offer valuable insights. They may suggest which finishes or upgrades are worth the investment, point out floor plans that hold stronger resale value, or help you evaluate lot locations within a development. Having that professional insight can feel reassuring, especially when you’re making decisions that affect both your lifestyle and long-term value.

No Direct Cost to You

In most cases, buyers don’t pay a realtor’s commission when purchasing new construction: the builder does. That means you can often have professional real estate support at no out-of-pocket cost. However, builders may have policies for your realtor. For example, some may require your realtor to register with the builder during your very first visit. If they aren’t, the builder may not cover their commission. If you’re planning to use a realtor, it’s best to decide early and bring them with you from the start of the new construction process.  

Cons of Using a Realtor for New Construction

There are also several reasons why someone might choose not to use a realtor throughout their new construction experience. 

Overlap with Builder Support

Builders have dedicated sales teams, often Community Managers, who specialize in guiding buyers through the new home process. From explaining floor plans to walking you through upgrade options and smart home features, these professionals know the homes inside and out. If you feel comfortable relying on the builder’s team, you may find a realtor doesn’t add much extra value. 

Possible Communication Delays

While it can be helpful to have a realtor as an extra point of contact, it can also create additional layers in communication. Instead of speaking directly with the builder’s team, questions or updates might need to go through your real estate agent first. In some cases, this can slow down responses or add steps to the process that may even cause building delays.

Not All Realtors Specialize in New Builds

Many realtors primarily work with resale homes, which means they may not be as familiar with the unique aspects of new construction. Buying a new construction home involves construction phases and potential upgrade options that are not part of the process of purchasing an existing home. So, if your realtor doesn’t specialize in new builds, you may not get the same level of guidance you’d expect in a resale purchase.

What Realtors Typically Do for New Construction Homebuyers

When you work with a realtor on a new home build, their role is similar to what they’d do in a resale transaction, but with a few differences.  

In new construction, realtors often:

  • Negotiate on your behalf to see if there’s flexibility with upgrades, closing costs, or builder incentives.
  • Handle paperwork to make sure everything is completed accurately and on time.
  • Review construction contracts and help you understand the fine print.
  • Offer guidance throughout the homebuying process, especially when it comes to making decisions that could affect future resale value. 

How Shane Homes Supports Your New Construction Journey

A couple shaking hands with a Shane Homes community manager at a table, engaged in a conversation about their new construction home.

At Shane Homes, our goal is to make the process of buying a new construction home as smooth and rewarding as possible. 

While we have knowledgeable Community Managers who are here to guide you through the entire process of purchasing your new construction home, from exploring customization choices to your final walkthrough, we also love working with realtors. 

With our Realtor Participation Program, your realtor can be involved every step of the way. We simply ask that you or your realtor register with our Community Manager and complete the registration agreement during your initial visit to one of our showhomes. 

No matter how you decide to approach your new construction home purchase, Shane Homes is committed to providing the resources, expertise, and personal attention you need.

If you’re interested in learning more about buying a new construction home, please contact our Community Managers.

Get in touch with Shane Homes