{"id":25449,"date":"2026-10-06T14:37:31","date_gmt":"2026-10-06T20:37:31","guid":{"rendered":"https:\/\/www.shanehomes.com\/?page_id=25449"},"modified":"2026-10-06T14:37:36","modified_gmt":"2026-10-06T20:37:36","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.shanehomes.com\/us\/faqs\/","title":{"rendered":"Home Builder FAQ"},"content":{"rendered":"<section \n    id=\"kd-hero-block_f66a6f50d3960dac04fa8b6e28306adf\" \n    class=\"kd-hero kd-block kd-hero--no-overlay kd-hero--style-1\" \n    style=\"background-image: url(https:\/\/www.shanehomes.com\/wp-content\/uploads\/2026\/10\/hero-image-with-filter.jpg);\">\n\n        \n    <div class=\"kd-hero__container\">\n        <h1>Home Builder FAQ<\/h1>\n\n        <button class=\"kd-hero__scroll\" v-scroll-to=\"'.kd-hero-scroll-target'\">\n                        <svg width=\"59\" height=\"64\" viewBox=\"0 0 59 64\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                <g clip-path=\"url(#clip0_647_2709)\">\n                    <path d=\"M29.5358 62.9622C45.4574 62.9622 58.3645 49.0643 58.3645 31.9203C58.3645 14.7764 45.4574 0.878418 29.5358 0.878418C13.6141 0.878418 0.707031 14.7764 0.707031 31.9203C0.707031 49.0643 13.6141 62.9622 29.5358 62.9622Z\" stroke=\"white\" stroke-width=\"2\" stroke-miterlimit=\"10\"\/>\n                    <path d=\"M37.0959 37.0942L29.3941 45.159L21.9043 36.866\" stroke=\"white\" stroke-width=\"2\" stroke-miterlimit=\"10\"\/>\n                    <path d=\"M29.5352 18.606V44.4742\" stroke=\"white\" stroke-width=\"2\" stroke-miterlimit=\"10\"\/>\n                <\/g>\n                <defs>\n                    <clipPath id=\"clip0_647_2709\">\n                        <rect width=\"59\" height=\"63.5294\" fill=\"white\" transform=\"translate(0 0.117676)\"\/>\n                    <\/clipPath>\n                <\/defs>\n            <\/svg>\n        <\/button>\n    <\/div>\n\n<\/section>\n\n\n<div class=\"wp-block-group kd-block has-kd-gray-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" style=\"margin-bottom:30px;font-size:60px\">Get Answers to Your New Home Building Questions<span class=\"red\">.<\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Building a <a href=\"https:\/\/www.shanehomes.com\/us\/texas\/rockwall\/\">new home<\/a> comes with plenty of decisions, from choosing a community and <a href=\"https:\/\/www.shanehomes.com\/us\/texas\/rockwall\/floor-plans\/\">floor plan<\/a> to understanding personalization options, construction timelines, and warranty coverage. This home builder FAQ brings together answers to common questions about building and buying a new home with Shane Homes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Whether you\u2019re compiling questions to ask a home builder, researching questions to ask new home builder representatives, or making a list of questions to ask when building a home, start here to learn more about what to expect.<\/p>\n<\/div>\n<\/div>\n\n\n<section \n    id=\"kd-faq-block_7c6a0b8962ca55e30bb2a6edc30c7776\" \n    class=\"kd-faq kd-block comm-faq\" \n    style=\"\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-12 col-lg-10 offset-lg-1\">\n                <h2>Frequently Asked Questions<\/h2>\n            <\/div>\n        <\/div>\n        <div class=\"row\">\n            <div class=\"col-12 col-lg-10 offset-lg-1\">\n                <div class=\"faq-questions\">\n                                        <div id=\"faqi-1\" class=\"faq-item\" v-bind:class=\"[ faqQuestion === 1 ? 'active' : '' ]\">\n                        <div class=\"question\" @click=\"changeFAQQuestion(1)\"><h3 style=\"font-weight: inherit;font-size: inherit; margin: 0;\">Where does Shane Homes build new homes in the United States?<\/h3><span><\/span><\/div>\n                        <div class=\"answer\"><p>Shane Homes currently builds new single-family homes in <a href=\"https:\/\/www.shanehomes.com\/us\/texas\/rockwall\/\">Rockwall<\/a>, <a href=\"https:\/\/www.shanehomes.com\/us\/texas\/\">Texas<\/a>, in the <a href=\"\/us\/communities\/park-hills\/\">Park Hills<\/a> and <a href=\"\/us\/communities\/gideon-grove\/\">Gideon Grove<\/a> communities.<\/p>\n<\/div>\n                    <\/div>\n                                        <div id=\"faqi-2\" class=\"faq-item\" v-bind:class=\"[ faqQuestion === 2 ? 'active' : '' ]\">\n                        <div class=\"question\" @click=\"changeFAQQuestion(2)\"><h3 style=\"font-weight: inherit;font-size: inherit; margin: 0;\">Does Shane Homes have any new homes already built?<\/h3><span><\/span><\/div>\n                        <div class=\"answer\"><p>Yes. Shane Homes offers <a href=\"https:\/\/www.shanehomes.com\/us\/inventory-homes\/\">inventory homes<\/a>, also known as <a href=\"https:\/\/www.shanehomes.com\/us\/texas\/rockwall\/spec-homes\/\">spec homes<\/a>, in Rockwall, Texas. Depending on current availability, these homes may already be under construction or ready for possession.<\/p>\n<p>An inventory home can be a good option if you want a brand-new home but prefer a faster path to move-in with the floor plan and many of the selections already determined. Inventory changes as homes are released and sold, so check our current listings or speak with a Community Manager for the latest availability.<\/p>\n<\/div>\n                    <\/div>\n                                        <div id=\"faqi-3\" class=\"faq-item\" v-bind:class=\"[ faqQuestion === 3 ? 'active' : '' ]\">\n                        <div class=\"question\" @click=\"changeFAQQuestion(3)\"><h3 style=\"font-weight: inherit;font-size: inherit; margin: 0;\">What should I ask a home builder before building a new home?<\/h3><span><\/span><\/div>\n                        <div class=\"answer\"><p>Some of the most useful questions to ask a home builder cover the home itself, the buying process, the construction timeline, and what happens after you move in.<\/p>\n<p>Ask about available communities and lots, floor plans, what is included in the starting price, personalization options, expected construction timelines, design selections, inventory homes, warranty coverage, and who will be your main point of contact throughout the process.<\/p>\n<p>It is also helpful to understand when major decisions need to be made and which options may no longer be available once construction reaches a certain stage.<\/p>\n<\/div>\n                    <\/div>\n                                        <div id=\"faqi-4\" class=\"faq-item\" v-bind:class=\"[ faqQuestion === 4 ? 'active' : '' ]\">\n                        <div class=\"question\" @click=\"changeFAQQuestion(4)\"><h3 style=\"font-weight: inherit;font-size: inherit; margin: 0;\">What is the difference between building a new home and buying an inventory home?<\/h3><span><\/span><\/div>\n                        <div class=\"answer\"><p>Building a <a href=\"https:\/\/www.shanehomes.com\/us\/texas\/rockwall\/\">new home<\/a> gives you more opportunity to choose your floor plan, available homesite, and eligible personalization options before construction progresses.<\/p>\n<p>An inventory home is already under construction or completed, so many or all of those decisions have already been made. That typically means fewer decisions for you and the potential for an earlier move-in date.<\/p>\n<\/div>\n                    <\/div>\n                                        <div id=\"faqi-5\" class=\"faq-item\" v-bind:class=\"[ faqQuestion === 5 ? 'active' : '' ]\">\n                        <div class=\"question\" @click=\"changeFAQQuestion(5)\"><h3 style=\"font-weight: inherit;font-size: inherit; margin: 0;\">How long does it take to build a new home with Shane Homes?<\/h3><span><\/span><\/div>\n                        <div class=\"answer\"><p>The time required to build a new home can vary depending on the home you choose, the community, construction stage, available homesite, selections, and other factors that affect the building schedule.<\/p>\n<p>Your Community Manager can provide a more specific anticipated timeline based on the home and building opportunity you\u2019re considering.<\/p>\n<\/div>\n                    <\/div>\n                                        <div id=\"faqi-6\" class=\"faq-item\" v-bind:class=\"[ faqQuestion === 6 ? 'active' : '' ]\">\n                        <div class=\"question\" @click=\"changeFAQQuestion(6)\"><h3 style=\"font-weight: inherit;font-size: inherit; margin: 0;\">What design selections can I make for my new home?<\/h3><span><\/span><\/div>\n                        <div class=\"answer\"><p>Shane Homes gives buyers access to a design process that covers both the exterior and interior of the home. Depending on your home and available options, selections may include exterior colors, cabinetry, hardwood flooring and carpet, countertops, tile, paint, finishing materials, lighting, and plumbing fixtures.<\/p>\n<p>Your design selections are an opportunity to personalize the look and feel of your home while working within the options available for your chosen home model.<\/p>\n<\/div>\n                    <\/div>\n                                        <div id=\"faqi-7\" class=\"faq-item\" v-bind:class=\"[ faqQuestion === 7 ? 'active' : '' ]\">\n                        <div class=\"question\" @click=\"changeFAQQuestion(7)\"><h3 style=\"font-weight: inherit;font-size: inherit; margin: 0;\">What questions should I ask when building a home?<\/h3><span><\/span><\/div>\n                        <div class=\"answer\"><p>When creating your list of questions to ask when building a home, think beyond the floor plan itself.<\/p>\n<p>Ask how the construction process works, when you will make design decisions, how available upgrades or changes affect your price, what construction milestones you can expect, what your warranty covers, and who to contact when you have questions.<\/p>\n<p>You should also ask about the community, available homesites, nearby amenities, and any factors that could affect your move-in timeline.<\/p>\n<\/div>\n                    <\/div>\n                                        <div id=\"faqi-8\" class=\"faq-item\" v-bind:class=\"[ faqQuestion === 8 ? 'active' : '' ]\">\n                        <div class=\"question\" @click=\"changeFAQQuestion(8)\"><h3 style=\"font-weight: inherit;font-size: inherit; margin: 0;\">What is my warranty when I purchase from Shane Homes?<\/h3><span><\/span><\/div>\n                        <div class=\"answer\"><p>Shane Homes stands behind the homes we build with warranty coverage that includes:<\/p>\n<ul>\n<li><strong>1-Year Workmanship Warranty<\/strong>: Covers finishes such as flooring, cabinets, windows, and paint.<\/li>\n<li><strong>2-Year Systems Warranty<\/strong>: Covers systems such as plumbing, electrical, and HVAC.<\/li>\n<li><strong>10-Year Structural Warranty<\/strong>: Covers major load-bearing elements such as the foundation, beams, and roof structure.<\/li>\n<\/ul>\n<p>Your <a href=\"https:\/\/www.shanehomes.com\/us\/teams\/\">Shane Homes team<\/a> can provide additional warranty information and help you understand what is covered after you take possession of your new home.<\/p>\n<\/div>\n                    <\/div>\n                                        <div id=\"faqi-9\" class=\"faq-item\" v-bind:class=\"[ faqQuestion === 9 ? 'active' : '' ]\">\n                        <div class=\"question\" @click=\"changeFAQQuestion(9)\"><h3 style=\"font-weight: inherit;font-size: inherit; margin: 0;\">Can I tour a Shane Homes model home before I build?<\/h3><span><\/span><\/div>\n                        <div class=\"answer\"><p>Yes. Visiting a <a href=\"https:\/\/www.shanehomes.com\/us\/texas\/homes\/model-homes\/\">model home<\/a> gives you the opportunity to experience a Shane Homes floor plan in person, see examples of finishes and design selections, and get a closer look at the construction and features of the home.<\/p>\n<p>You can currently visit the Shane Homes model home in Park Hills at <a href=\"https:\/\/www.google.com\/maps\/place\/Park+Hills\/@32.9321873,-96.4442756,954m\/data=!3m1!1e3!4m6!3m5!1s0x864c0100742938a3:0x83cd1cb7d89c4ea4!8m2!3d32.9321873!4d-96.4417007!16s%2Fg%2F11w_lzy1zm?entry=tts&amp;g_ep=EgoyMDI1MDkxNi4wIPu8ASoASAFQAw%3D%3D&amp;skid=e8f69742-8401-4944-be85-e4a24a328194\" target=\"_blank\">310 Shadow Ridge Road<\/a> in Rockwall, Texas. It is open Monday through Saturday from 10 AM to 6 PM and Sunday from noon to 5 PM.<\/p>\n<p>You can also speak with a Community Manager during your visit to ask questions about available homes, floor plans, personalization, and the building process.<\/p>\n<\/div>\n                    <\/div>\n                                        <div id=\"faqi-10\" class=\"faq-item\" v-bind:class=\"[ faqQuestion === 10 ? 'active' : '' ]\">\n                        <div class=\"question\" @click=\"changeFAQQuestion(10)\"><h3 style=\"font-weight: inherit;font-size: inherit; margin: 0;\">Can I tour an inventory home?<\/h3><span><\/span><\/div>\n                        <div class=\"answer\"><p>Yes. Depending on availability and the stage of construction, our team can help you explore inventory homes in Rockwall.<\/p>\n<p><a href=\"#contactForm\">Contact a Community Manager<\/a> to find out which homes are available to tour and arrange a visit. You can also start by browsing current inventory homes online to compare model options, locations, pricing, and anticipated availability.<\/p>\n<\/div>\n                    <\/div>\n                                        <div id=\"faqi-11\" class=\"faq-item\" v-bind:class=\"[ faqQuestion === 11 ? 'active' : '' ]\">\n                        <div class=\"question\" @click=\"changeFAQQuestion(11)\"><h3 style=\"font-weight: inherit;font-size: inherit; margin: 0;\">How do I know which Rockwall community is right for me?<\/h3><span><\/span><\/div>\n                        <div class=\"answer\"><p>Shane Homes currently builds in Park Hills and Gideon Grove, two new-home communities in Rockwall, Texas.<\/p>\n<p>Park Hills is located next to Harry Myers Park and offers access to green space, hiking and biking trails, athletic fields, playgrounds, a swimming pool, fishing ponds, and other recreation. It is also close to Lake Ray Hubbard and The Harbour Rockwall, with access to I-30 for trips into Dallas. Shane Homes also has its Rockwall model home in Park Hills, giving you an opportunity to tour a completed home while exploring the community.<\/p>\n<p>Gideon Grove is located along John King Boulevard in north Rockwall. The 30-acre neighborhood is planned for 84 homes and offers larger 60- and 70-foot homesites, with access to Rockwall shopping, dining, schools, parks, and recreation. It is approximately 23 miles from central Dallas, making it another option for buyers who want to live in Rockwall while remaining within commuting distance of the city.<\/p>\n<p>Both communities offer Shane Homes floor plans with options ranging from three to five bedrooms and more than 4,000 sq. ft. on select designs. Compare the location, available homesites, floor plans, inventory homes, and community features that matter most to you, then speak with a Community Manager about current opportunities in each community.<\/p>\n<\/div>\n                    <\/div>\n                                        <div id=\"faqi-12\" class=\"faq-item\" v-bind:class=\"[ faqQuestion === 12 ? 'active' : '' ]\">\n                        <div class=\"question\" @click=\"changeFAQQuestion(12)\"><h3 style=\"font-weight: inherit;font-size: inherit; margin: 0;\">Who will help me during the homebuilding process?<\/h3><span><\/span><\/div>\n                        <div class=\"answer\"><p>Your Community Manager is an important point of contact as you explore your home options and move through the buying and building process.<\/p>\n<p>Behind the scenes, Shane Homes also brings together professionals across sales, design, construction, service, and other areas to support each home from the first decisions through construction and after move-in.<\/p>\n<p>If you have questions about your new home purchase, your Community Manager can help connect you with the information you need.<\/p>\n<\/div>\n                    <\/div>\n                                        <div id=\"faqi-13\" class=\"faq-item\" v-bind:class=\"[ faqQuestion === 13 ? 'active' : '' ]\">\n                        <div class=\"question\" @click=\"changeFAQQuestion(13)\"><h3 style=\"font-weight: inherit;font-size: inherit; margin: 0;\">What kind of support does Shane Homes provide after I move in?<\/h3><span><\/span><\/div>\n                        <div class=\"answer\"><p>Shane Homes continues to support you after you receive your keys. Our Customer Care Team can help with warranty requests and follow-ups, home maintenance guidance, and questions that come up as you settle into your new home.<\/p>\n<\/div>\n                    <\/div>\n                                        <div id=\"faqi-14\" class=\"faq-item\" v-bind:class=\"[ faqQuestion === 14 ? 'active' : '' ]\">\n                        <div class=\"question\" @click=\"changeFAQQuestion(14)\"><h3 style=\"font-weight: inherit;font-size: inherit; margin: 0;\">What are your career opportunities?<\/h3><span><\/span><\/div>\n                        <div class=\"answer\"><p>Shane Homes offers <a href=\"https:\/\/www.shanehomes.com\/us\/careers\/\">career opportunities<\/a> for people who want to contribute to the homebuilding experience and grow as part of a collaborative team.<\/p>\n<\/div>\n                    <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Get Answers to Your New Home Building Questions. Building a new home comes with plenty of decisions, from choosing a community and floor plan to understanding personalization options, construction timelines, and warranty coverage. This home builder FAQ brings together answers to common questions about building and buying a new home with Shane Homes. Whether you\u2019re&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-plain.php","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-25449","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Home Builder FAQ - Your New Home Questions Answered<\/title>\n<meta name=\"description\" content=\"Get answers to common home builder questions with the Shane Homes FAQ, from financing and floor plans to build timelines and warranty coverage.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shanehomes.com\/us\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Home Builder FAQ - 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