Covid-19 Response

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We understand your concern around COVID-19 as we collectively face more changes in our day-to-day and future plans. Your health and safety is important to us and in-line with Alberta Health Services we have introduced an extensive set of measures to mitigate any potential risk to our staff and customers. 

To help our customers continue the search of finding their perfect home, our showhomes have remained open. If you would like to schedule an individual appointment or virtual meeting you are welcomed to contact the Area Manager in your desired community, however an appointment is not necessary. You may also take a 3D tour of our showhomes to aid in your research.

Sales Centre and Showhome Procedure  

Please note, upon your visit to our showhome, we have asked our Area Managers and Sales Associates not to shake hands and to maintain a safe social distance.

We ask that you refrain from visiting our showhomes in person if you answer 'YES' to any of the following questions:

  1. Have you traveled from one of the areas where there is a high risk of COVID-19?
  2. Have you been in close contact with someone who has returned from one of the countries that is high risk for COVID-19 and/or are you feeling unwell?
  3. Are you experiencing any symptoms including: headache, cough, sore throat, runny nose, fever?

Shane Homes Interior Design Centre Procedure 

  • Shane Homes has limited the amount of appointments with our Interior Design team to ensure the safety of our staff and customers. Please reschedule your appointments if your construction date will not be impacted. 
  • Shane Homes has cancelled Browsing & Tours on Sundays.
  • We have increased the cleaning and sanitzation schedule in the Design Centre. 

We ask that you refrain from visiting the Design Centre if you answer 'YES' to any of the following questions:

  1. Have you traveled from one of the areas where there is a high risk of COVID-19?
  2. Have you been in close contact with someone who has returned from one of the countries that is high risk for COVID-19 and/or are you feeling unwell?
  3. Are you experiencing any symptoms including: headache, cough, sore throat, runny nose, fever?
Next Steps

We are doing our best to keep everything on track, while keeping our employees and customers safe. We will continue to operate and build homes as our business is deemed an essential service. Some selections may not be available or could be delayed so we suggest choosing a couple back up options with your interior designer.

Your health is important to us, please take care and we look forward to helping you move into your dream home. If you would like more information please feel free to reach us at info@shanehomes.com